We recommend troubleshooting remotely before returning a product, as many issues can be easily resolved by tweaking a setting on the TV or resetting a device.
Common questions
No sound through TV?
Can't connect with Bluetooth?
See the Audeara Support Centre for more technical FAQ's.
Customer support
Book a time to talk with one of our Audeara customer support specialists so we can help troubleshoot.
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Returns Request
If you believe an Audeara product has a genuine fault in accordance with our warranty, please submit the form below and an Audeara team member will contact you with next steps.
For more information, please view our return policy.
Request Brochures and Collaterals Form