Returns and repairs

We recommend troubleshooting remotely before returning a product, as many issues can be easily resolved by tweaking a setting on the TV or resetting a device.

Common questions

Customer support

Book a time to talk with one of our Audeara customer support specialists so we can help troubleshoot.

Book a remote customer support call.


Returns Request

If you believe an Audeara product has a genuine fault in accordance with our warranty, please submit the form below and an Audeara team member will contact you with next steps.

For more information, please view our return policy.

Request Brochures and Collaterals Form